TERMS AND CONDITIONS OF SALE

Sartoria Pugilistica®

1. Seller Identity

Fight Gear di A.V. Corazza

Via S. Sonnino 30A, 09125 Cagliari (Italy)

VAT 04167790924

Mail: mailto:info@sartoriapugilistica.com

2. Scope of Application

These Terms and Conditions govern all sales made through the Sartoria Pugilistica® e-commerce website to:

  1. consumers (B2C)

  2. professionals (B2B)

  3. customers within and outside the European Union

By placing an order, the Customer accepts these Terms in full.

3. Pre-contractual Information

Before completing the purchase, the Customer acknowledges having reviewed: the essential characteristics of the products, the price, shipping costs and applicable terms and conditions.

4. Nature of the Products

Sartoria Pugilistica® products are handcrafted items made in Italy.

Variations in color, texture, grain, consistency or finish are inherent to the artisanal process and do not constitute defects.

5. Contractual Documentation

These Terms are supplemented by:

  1. the Sartoria Pugilistica® Pre-sale Agreement

  2. the Sartoria Pugilistica® Manual/Booklet

These documents govern, among others:

  1. customized products

  2. product use

  3. limitations of liability

and form an integral part of the sales contract.

They are available at the following page:

“Terms of Use and Custom Products”

6. Product Types

6.1 Standard Products

Non-customized products available in the catalog.

6.2 Customized Products

Products made upon Customer request or tailored to specific requirements are considered custom-made goods pursuant to Article 16(c) of Directive 2011/83/EU.

For such products:

  1. the right of withdrawal does not apply

  2. returns are not permitted

  3. refunds are not available

By placing the order, the Customer declares that:

  1. they have approved the design, materials and specifications

  2. they accept the artisanal nature of the product

Any variations due to craftsmanship do not constitute defects.

6.3 Express Acceptance for Customized Products

The purchase of customized products is subject to express acceptance by the Customer.

Before completing the order, the Customer must confirm:

  1. that they have read and accepted the terms relating to customized products

  2. that they expressly waive the right of withdrawal

Without such acceptance, the order cannot be completed.

7. Conclusion of the Contract

The contract is concluded upon:

  1. order confirmation

  2. successful payment

For customized products, production begins only after Customer approval.

8. Prices and Payments

All prices are expressed in Euro (€).

Payment must be made in advance using the available methods.

9. Shipping and Delivery

9.1 European Union

The Seller arranges shipping through selected carriers.

All shipments are:

  1. tracked

  2. insured according to the order value

Risk transfers to the Customer upon delivery.

9.2 Non-EU and B2B Sales

Delivery may be made under:

EXW Cagliari (Italy) – Incoterms® 2020

This applies only when the Customer arranges collection.

In such cases:

  1. risk transfers when goods are made available

  2. the Customer is responsible for transport, insurance, customs clearance and duties

If the Seller arranges shipping upon request, this is done on behalf of the Customer, within the limits permitted by applicable law.

10. Right of Withdrawal (EU Consumers only)

Consumers have the right to withdraw within 14 days from delivery.

10.1 Exclusions

The right of withdrawal does not apply to:

  1. customized products

  2. made-to-measure products

11. Return Procedure

The Customer must:

  1. notify withdrawal within 14 days

  2. return the product within the following 14 days

Return address:

Via S. Sonnino 30A, 09125 Cagliari (Italy)

Return shipping costs are borne by the Customer.

12. Return Conditions

Products must be returned:

  1. intact

  2. unused

  3. in original condition

Returns will not be accepted if products show:

  1. signs of use

  2. odors or sweat contamination

  3. wear or deformation

  4. material alterations

The Seller may reduce or refuse the refund accordingly.

13. Refunds

Refunds are issued within 14 days of withdrawal notification.

The Seller may withhold the refund until: the product is received and its condition is verified

14. Defect Claims

Defects must be reported via email to:

mailto:info@sartoriapugilistica.com

The request must include:

  1. description of the defect

  2. photographic evidence

  3. order number

Returns are subject to prior authorization.

Unauthorized returns will not be accepted.

15. Defect Notification Deadlines

For B2B and non-EU customers:

  1. defects must be reported within 8 days of delivery

For EU consumers:

  1. a 24-month legal guarantee applies

16. Defect Verification

Upon receipt, the Seller will inspect the product.

If the defect is confirmed:

  1. repair, replacement or refund

If not confirmed:

  1. return is rejected

  2. product is returned at Customer’s expense

17. Warranty Exclusions

The following do not constitute defects:

  1. normal wear and tear

  2. deterioration due to use

  3. sweat or humidity

  4. artisanal characteristics

  5. improper use

  6. incorrect maintenance

18. Product Use

Sartoria Pugilistica® products:

  1. are not personal protective equipment (PPE), unless otherwise specified

  2. do not guarantee physical protection

  3. are intended for controlled technical or aesthetic use

19. Use by Minors

Products are not intended for use by individuals under 18, unless under adult supervision.

20. Limitation of Liability

To the extent permitted by law, the Seller is not liable for damages arising from:

  1. improper use

  2. non-compliant use

  3. unauthorized modifications

21. Customization Content

The Customer guarantees ownership of all rights related to submitted content.

The Seller is held harmless from any third-party claims.

22. Privacy

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR).

23. Governing Law and Jurisdiction

These conditions are governed by Italian law.

For consumers:

the court of the Customer’s place of residence applies

For B2B customers:

exclusive jurisdiction of the Court of Cagliari (Italy)

24. Final Provisions

Placing an order implies full acceptance of these Terms and related documents.

If any provision is deemed invalid, the remaining provisions remain in force.